Frequently Asked Questions

Why Enlist the Help of a Professional Résumé Writing Service?
A professionally developed and personally tailored resume will ensure a shorter job search, faster access to decision makers, and give you the edge over your competition. Bottom line: Before you GET HIRED for your dream job, you must first GET NOTICED. And that is no easy feat when you are up against numerous applicants vying for the same position.

Whether you are looking to change jobs or industries, or are up for a promotion or raise, having a professionally-written resume in your arsenal is invaluable and essential. It can help differentiate you from your opposition and ensure that you not only get seen but STAND OUT.

Who Hires Us?
We have developed resumes and coached a wide-range of clients including corporate executives, mid-level managers, seasoned professionals, skilled tradesmen, military personnel transitioning to the civilian sector, and recent college graduates with limited work experience. 2022 marks FrontRunner’s 15th year in business! We are proud to have served clients across 5 continents, 15+ countries, and more than 40 states.
How Are We Different?
Many of our competitors take a less personal approach — creating formulaic, one-size-fits all resumes. At FrontRunner, we tailor each resume based on your unique experience, background, and career goals. We consult and work with you to create a highly customized and personalized resume designed to effectively identify and promote your transferable skills, honestly and successfully market your qualifications, efficiently articulate your experience, and succinctly organize content into an eye-catching, fluid piece that will compel a call to action.

We don’t charge one penny up front, we guarantee our work, and we are responsive, accessible, and based in the United States. You can reach a knowledgeable member of our team via telephone or email any time and feel confident in the fact that you will receive the quality products and services you expect and deserve within the required time frame, absent of any hidden charges or fees.

In addition to being expert resume writers, we also offer the career services element which is equally important to your overall success. The ultimate goal of a resume is to advance you to the next phase of the recruitment process. Whether the next stage is an informal dialogue, telephone interview, or a face-to-face meeting, making a great first impression most assuredly starts with your resume, but it does not end there.

What Types of Clients Do You Work With?
We have developed resumes and coached a wide-range of clients including top-level executives, C-level management, young professionals, skilled tradesmen, military personnel transitioning to the civilian sector, and recent college graduates with limited work experience. Whether you have little or no experience in the work force or are a seasoned business person, we can and will help give you the competitive edge. We are confident in the fact that the overwhelmingly majority, if not all, of our clients would welcome the opportunity to work with us again and continue to enthusiastically and confidently refer their family, friends, and colleagues to our company.
Do You Offer a Guarantee?

We are committed to working with you and for you until you are 100% satisfied with the finished product. We offer a 30 day guarantee and are so confident in our services that if you do not get called for an interview, we will rewrite your resume at no cost to you.
What Do Your Products and Services Cost?
The cost of our service differs depending on your level of experience and years in the work force. You can choose from an existing array of products or customize a package that best meets your needs. Visit the home page (or the Service Offerings tab) and click on the category that best represents your professional standing to see a list of available services and pricing.
How Is Communication Handled During the Résumé Development Process?
Your writer will typically use email to correspond whenever possible. It’s an efficient means of communication, and it allows clients to respond to issues when they are able. You will work with your writer on revisions until you are completely satisfied with the final product. Kristin herself oversees every project and is involved throughout the entire development process.
How Will My Résumé Be Delivered?
All of our finished documents are emailed to you by the specified deadline as a file attachment. The file attachments are in the form of an MSWord .doc file and a PDF file. If you do not use said programs or cannot view such files, arrangements can be made to send the file in a different format.

In addition to the above-mentioned formats, all resumes will be sent to you in an ASCII format. This is an electronic, non-formatted, universally compatible text version of your document that is typically the method of choice for large companies that scan and/or download resumes into keyword-searchable databases.

Please note: All resumes are written in English only and are prepared in a US/Canadian style format. Resume styles vary globally. If you are uncertain whether this style of resume is the right fit, do not hesitate to contact us via email or phone and we will help you determine if our service best meets your needs.

Rewrite Policy
Rewrites are eligible from 30 – 60 days after resume approval. Rewrites will not be given before or after that time span. Interviews are defined as any contact from a company, recruiter or hiring agent, including email, phone and in-person. To qualify for a rewrite, client must have proof of application to a high-volume of positions for which he/she is fully qualified.